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Accessibility | Statement of Commitment


Horseshoe Resort supports the Accessibility for Ontarians with Disabilities Act and is committed to ensuring that Horseshoe Resort’s products, services and facilities are accessible and barrier free for persons with disabilities. We are committed to providing an accessible environment for all, including persons with disabilities, in a manner that coheres with the principles of dignity, independence, integration and equal opportunity.

We strive to create memorable experiences for all guests by developing and implementing policies, practices and procedures which identify, remove and prevent barriers for persons with disabilities,

It is our goal to offer guests superior service catered to their individual needs while adhering to the Accessibility for Ontarians with Disabilities Act.

View Horseshoe Resort’s Multi-Year Accessibility Plan


Access 2 Program

Horseshoe Resort is a participating venue for cardholders of the Access 2 Program. This for people of all ages and types of permanent disabilities who require the assistance of a support person at hundreds of participating entertainment, cultural and recreational venues across Canada. A support person is an adult who accompanies a person with a permanent disability to assist with services that are not provided by the employees at the participating venue, such as assistance with use of the facilities, communication or eating.

The Access 2 cardholder shows their card to the Horseshoe employee and pays regular admission price. The cardholder will receive 1 free or discounted admission for their support person. All participants must sign appropriate waivers prior to their activities.

Learn More


To provide feedback or for more information on accessibility, please contact:
Phone Direct: 705-835-2790 ext. 1000
Toll Free: 1-800-461-5627